TERMS OF USE

Effective Date: 1 January 2026

These Terms of Use (“Terms”) govern access to and use of the websites, platforms, marketplaces, applications, and related services (collectively, the “Platform”) operated by Globra FZ-LLC and GLMall FZ-LLC, United Arab Emirates (collectively, “Globra,” “GLMall,” “Company,” “we,” “us,” or “our”).

By accessing or using the Platform, you agree to be legally bound by these Terms and our Privacy Policy (together, the “User Agreement”). If you do not agree, you must not access or use the Platform.

If these Terms are translated into other languages, the English version shall prevail in the event of conflict.

Special Terms for the GLMall Marketplace and the GLMall + Affiliate program apply to all usersof these services.

1. General Terms

1.1. MODIFICATIONS

We reserve the right to amend these Terms at any time. Users will be notified through the Platform or other reasonable means. Continued use of the Platform following notice constitutes acceptance of the revised Terms.

1.2. ELIGIBILITY

You represent and warrant that:

• You are at least 16 years of age (or the age of majority in your jurisdiction);
• You have the legal capacity to enter into binding agreements.
• Your use of the Platform complies with applicable laws.

If you are using the Platform on behalf of a company or legal entity, you represent that you are authorized to bind such entity.

1.3. ACCOUNT REGISTRATION AND SECURITY

Certain features require registration. You agree to:

• Provide accurate and current information;
• Maintain the confidentiality of login credentials.
• Notify us immediately of unauthorized use.

You are responsible for all activity occurring under your account.

We reserve the right to suspend or terminate accounts that contain false, misleading, or incomplete information.

1.4. ACCEPTABLE USE

You agree to use the Platform only for lawful purposes and in accordance with:

• Applicable EU, U.S., and international laws;
• Consumer protection regulations;
• Data protection laws;
• Intellectual property laws.

You shall not:

1. Access the Platform through automated, scraping, or unauthorized means;
2. Interfere with system security or network operations;
3. Copy, reproduce, distribute, or commercially exploit Platform content without authorization;
4. Upload or transmit content that:
   • Is unlawful, defamatory, fraudulent, abusive, or harmful;
   • Infringes intellectual property rights;
   • Contains unauthorized advertising or spam;
   • Impersonates another person or entity.

We reserve the right to remove content and suspend accounts at our sole discretion.

1.5. USER-GENERATED CONTENT

You retain ownership of content you submit. However, by posting content via public communication tools, you grant Globra a perpetual, irrevocable, worldwide, royalty-free, transferable license to use, reproduce, adapt, publish, display, and distribute such content for Platform-related purposes.

You represent that:

• You own or control the necessary rights to such content;
• Your content does not violate third-party rights or applicable law.

We are not obligated to pre-screen user content, but we reserve the right to remove content that violates these Terms.

1.6. MARKETPLACE DISCLAIMER

GLMall operates as a technology platform facilitating transactions between independent sellers (“Merchants”) and buyers (“Users”).

The Company:

• Is not a party to sales contracts between Users;
• Does not take title to goods;
• Does not guarantee product quality, safety, legality, or merchant performance.

Merchants are solely responsible for:

• Compliance with EU Consumer Rights Directive (where applicable);
• U.S. FTC regulations;
• VAT, sales tax, and other tax obligations;
• Product labeling and regulatory compliance.

Nothing in these Terms limits mandatory consumer rights under applicable law.

1.7. INTELLECTUAL PROPERTY

All Platform materials, including text, graphics, software, trademarks, and logos, are owned by or licensed to Globra and protected under international intellectual property laws.

Unauthorized use is strictly prohibited.

1.8. DATA PROTECTION AND PRIVACY

We process personal data in accordance with applicable data protection laws, including:

• EU General Data Protection Regulation (GDPR);
• Applicable U.S. privacy laws.

Users have the right, where applicable, to:

• Access personal data;
• Request correction or deletion;
• Restrict or object to processing;
• Data portability;
• Withdraw consent.

Data retention periods are defined in our Privacy Policy.

Account deletion requests will result in permanent deletion of data after applicable legal retention periods, which may not exceed 30 days unless legally required otherwise.

1.9. AML / SANCTIONS / COMPLIANCE

GLMall reserves the right to:

• Conduct identity verification
• Suspend accounts pending compliance review
• Block transactions related to sanctioned jurisdictions
• Report suspicious activity to competent authorities

Users agree to cooperate with compliance investigations.

1.10. DISCLAIMERS

To the maximum extent permitted by law, the Platform and all resources are provided “as is” and “as available” without warranties of any kind.

We do not warrant that:

• The Platform will be uninterrupted or error-free;
• Content will be accurate or reliable;
• Defects will be corrected.

Nothing excludes warranties that cannot be lawfully excluded under applicable consumer protection laws.

1.11. LIMITATION OF LIABILITY

To the fullest extent permitted under applicable law:

• Our total aggregate liability shall not exceed the greater of:
  1. The amount paid by you to the Company in the preceding twelve (12) months;
  2. or
  3. USD 100.

We shall not be liable for:

• Indirect, incidental, punitive, or consequential damages;
• Loss of profits, revenue, data, or goodwill;
• Service interruptions;
• Third-party actions.

This limitation does not apply to liability arising from:

• Fraud or willful misconduct;
• Death or personal injury caused by negligence (where applicable);
• Violations of mandatory consumer rights.

1.12. INDEMNIFICATION

You agree to indemnify and hold harmless Globra, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from:

• Your breach of these Terms;
• Your misuse of the Platform;
• Your violation of applicable laws.

We reserve the right to assume exclusive defense of any claim subject to indemnification.

1.13. TERMINATION

We may suspend or terminate your access at any time for:

• Breach of these Terms;
• Suspected unlawful activity;
• Regulatory or compliance reasons.

Upon termination, your right to use the Platform ceases immediately.

1.14. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by the laws of the United Arab Emirates, without regard to conflict-of-laws principles.

If you are an EU consumer, the mandatory consumer protection laws of your country of residence shall apply.

For US users, to the extent permitted by law, disputes may be resolved by binding arbitration. Class actions are waived where legally enforceable.

You agree to submit to the jurisdiction of the courts of Dubai, UAE, except where mandatory consumer law provides otherwise.

1.15. COMPLIANCE WITH UAE LAW

The Company operates in compliance with:

UAE Federal Decree-Law No. 14 of 2023 on Trading by Modern Technological Means

GLMall FZ-LLC: License No.: 45001135 (Ras Al Khaimah)

Globra FZ-LLC: License Number: 91271 ( Dubai Media City)

1.16. SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain in full force and effect.

1.17. CONTACT

For inquiries regarding these Terms or our Privacy Policy, please use the contact form available on the Platform.

2. SPECIAL TERMS AND CONDITIONS for MERCHANTS, BUYERS, and INFLUENCERS on GLMall

2.1. DEFINITIONS AND PARTIES

2.1.1 Platform Operator

GLMall is operated by GLMall FZ LLC (“GLMall” or “Platform Operator”). GLMall provides a marketplace infrastructure enabling independent merchants (“MERCHANTS”) to offer goods and services to registered users (“BUYERS”).

GLMall facilitates payment processing options, including fiat and blockchain-based digital asset payments, utilizing the native token GLMT.

GLMall acts solely as a technology service provider and escrow facilitator and does not act as:

• A party to sales contracts between MERCHANTS and BUYERS
• A payment institution or regulated financial intermediary
• A broker, custodian, or investment advisor

Unless otherwise required by applicable law.

2.1.2 Independent Contracting Parties

All sales contracts are concluded exclusively between the MERCHANT and the BUYER. GLMall is not a contracting party to such transactions and assumes no responsibility for:

• Product quality
• Delivery performance
• Product safety
• Legal compliance of the MERCHANT's goods or services

MERCHANTS are solely responsible for compliance with all applicable laws in the jurisdictions in which they operate or sell.

BUYERS are solely responsible for compliance with all applicable laws in the jurisdictions in which they operate or sell.

INFLUENCERS enter into smart agreements to market defined products for commission. are solely responsible for compliance with all applicable laws in the jurisdictions in which they operate or sell.

2.2. CRYPTO PAYMENT SERVICES (GLMT)

GLMT is a blockchain-based digital token intended solely for transactional utility within the GLMall ecosystem. It is not:

• Legal tender
• Securities
• Investment products
• Bank deposits

Users acknowledge that digital assets are volatile and may fluctuate in value.

2.3. MERCHANT TERMS

2.3.1 Authorization and Compliances

Before accepting GLMT payments, MERCHANTS must be approved by GLMall. GLMall reserves the right to approve, reject, suspend, or terminate authorization at its sole discretion, including for AML/KYC, sanctions, fraud prevention, or compliance concerns.

MERCHANTS represent and warrant that they:

• Are legally established business entities (where required)
• Comply with all applicable EU, U.S., and international laws, including but not limited to:
  • Consumer protection laws
  • Tax laws
  • Anti-money laundering (AML) regulations
  • Sanctions regulations (including OFAC where applicable)
  • GDPR (for EU-facing activities)

2.3.2 Fees

For GLMT transactions:

• Execution Fee: 2% of the GLMT transaction value
• Blockchain (Gas) Fee: No fees applicable

Conversion Rate:0.05 GMBT = 1 USDT (Platform-fixed rate, subject to modification upon notice). All deductions are transparently displayed in the Merchant Admin Panel.

2.3.3 Price Calculation and Volatility

The GMBT price is calculated by converting the fiat price to USDT, then to GLMT, using the applicable rate at the time of transaction confirmation.

MERCHANTS assume all risks relating to digital asset price volatility following transaction execution.

2.3.4 Tax Responsibility

MERCHANTS are solely responsible for:

• VAT (EU)
• Sales tax (U.S.)
• Corporate taxes
• Any digital asset-related reporting obligations

GLMall does not provide tax advice and makes no representations regarding tax treatment.

2.3.5 Consumer Law Compliancey

Where EU consumers are involved, MERCHANTS must comply with:

• EU Consumer Rights Directive (2011/83/EU)
• Distance selling withdrawal rights (14-day right of withdrawal, unless exemptions apply)
• Product conformity obligations

Where U.S. consumers are involved, MERCHANTS must comply with:

• Federal Trade Commission (FTC) regulations
• State-level consumer protection statutes
• UCC obligations where applicable

Failure to comply may result in suspension.

2.4. BUYER AND MERCHANT TERMS

2.4.1 Registration

BUYERS must register and maintain accurate information. GLMall reserves the right to verify identity in compliance with AML/KYC obligations.

2.4.2 Escrow Mechanism

Upon selecting GLMT payment:

• Funds are transferred to a blockchain-based escrow wallet.
• The BUYER retains beneficial ownership until the release conditions are met.

Funds are released to the MERCHANT and/or other parties participating in the deal upon:

• Confirmation of delivery; or
• Expiry of dispute period (28 days), whichever occurs first.

2.4.3 Dispute Process

BUYERS must initiate disputes within 28 days from declared shipment date.

If unresolved:

• Funds may be returned to the BUYER minus applicable execution fees.
• MERCHANT remains responsible for reimbursing execution fees within 28 days where legally required.

GLMall does not adjudicate disputes and is not an arbitrator.

2.4.4 Refund Valuation

Refunds are issued in GLMT at the original transaction value, regardless of market fluctuation. BUYERS acknowledge exposure to digital asset volatility.

2.4.5 Statutory Consumer Rights

Nothing in these Terms limits mandatory consumer rights under applicable EU or U.S. law.

2.5. LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law:

• GLMall's liability is limited to direct damages capped at the total fees paid to GLMall in the preceding 12 months.
• GLMall shall not be liable for:
  • Indirect or consequential damages
  • Loss of profits
  • Digital asset volatility losses
  • Blockchain network failures
  • Third-party platform integrations

Nothing excludes liability where prohibited by law (e.g., fraud, willful misconduct, death or personal injury in EU jurisdictions).

2.6.INFLUENCERS

2.6.1 Commission Structure

Merchants may allow all or selected products or services offered in their GLMall shop to be marketed by Influencers. The Influencer System covers the influencer himself on Level one but also allows the influencer to set up an MLM System for 2 additional levels.

Commissions based on GLMT transaction value:

• Level 1: 6%
• Level 2: 4%
• Level 3: 2%

Commissions are payable only upon successful completion of the transaction.

GLMall reserves the right to modify commission structures upon three (3) months' prior notice.

2.6.2 Regulatory Compliance

INFLUENCERS are independent contractors and responsible for:

• Tax reporting
• Marketing law compliance (including FTC endorsement rules in the U.S.)
• Transparency requirements (e.g., #ad disclosures)
• Governing Law: United Arab Emirates law
• Disputes: Arbitration under applicable UAE arbitration rules

For EU consumers, mandatory local jurisdiction protections apply where required by law.

For U.S. users, disputes may be subject to binding arbitration and a class action waiver where legally enforceable.

3. SPECIAL TERMS AND CONDITIONS for the GLMall + MLM / Affiliate Program

3.1. Nature of Program

The GLMall+ Program is a performance-based referral system that allows those who bring Merchants to GLMall to receive commission on all expenses, including when referred Merchants buy from GLMall FZ-LLC.

Basis of such commission will be:

• Paid annual Merchant subscription fees
• Fees paid for advertising services like banner advertising
• GLMall 2 % platform service fees for executed deals of the referred Merchants

All such commissions will be paid for 5 years from the start of the GLMall + MLM/ affiliate Program. It:

• Is not an investment scheme;
• Does not guarantee income;
• Does not involve pooling of funds.

3.2. Commission Structure

The system operates on 5 levels

• 10%
• 5%
• 3%
• 2%
• 1%

Commissions apply only to completed transactions.

3.3. No Earnings Guarantees

Income depends solely on individual effort and market activity.

3.4. FTC / EU Marketing Compliance

Agents must not:

• Make income guarantees.
• Market the Program as an investment.
• Use deceptive marketing practices.

Affiliate relationships must be clearly disclosed.

3.5. Registration and Payment

AGENTS need to register and add their GLMT Wallet so payments can be made to it.

All payments subject to commissions are to be made in GLMT, and so the commission payment is made.

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